This Toodledo maintenance notice covers scheduled work and expected downtime.
Dear Toodledo community,
Toodledo had two major hosting service issues in January: a multi-hour maintenance when our service provider physically moved our servers and a separate issue when a bad server unit affected syncing for our app users. We wanted to add a new node to prevent issues like these from recurring, and initiated that Thursday evening, Pacific Time. Understanding Toodledo maintenance helps teams work smarter.
We received an estimate from our hosting vendor that we would experience a very short downtime of 30-60 minutes. Unfortunately, it didn’t go to plan, and while we were working with our hosting provider to get things back up, we ran into a slew of Murphy’s Law issues.
That doesn’t excuse that notice should have been provided. Even if we didn’t expect any downtime, a heads-up would’ve allowed for folks to either snapshot their list or sync their to do lists on their iOS or Android apps beforehand.
For this, I sincerely apologize. I messed up on that heads up. Our users rely on our service for many mission-critical personal and professional tasks. While we’ve seen faster site speeds on Toodledo once we were back online, it didn’t justify and ultimately wasn’t worth the cost of even a minute of downtime.
As such, we will credit all existing subscribers with seven days service, which will go into effect on 2/18.
If you have any questions, concerns, or feedback, you can always reach me at [email protected]
Sincerely,
Aaron, CEO of Toodledo
Regular Toodledo maintenance ensures that the platform stays fast, secure, and reliable for all users. Like any web-based service, periodic updates are necessary to apply security patches, optimize database performance, and roll out infrastructure improvements. For more on why scheduled maintenance matters for cloud services, see Cloudflare’s guide to cloud infrastructure.
Related: How to Build a Weekly Review Habit That Actually S and Work on Your Tasks, Not on Your List Toodl.
